Introduction
At DARKIS, we respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website and tell you about your privacy rights.
Data We Collect
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
- Identity Data: Includes first name, last name, and usernames.
- Contact Data: Includes billing address, delivery address, email address and telephone numbers.
- Financial Data: Includes payment card details (processed securely through our payment provider).
- Transaction Data: Includes details about payments to and from you and products you have purchased.
How We Use Your Data
We will only use your personal data when the law allows us to. We use your data to:
- Register you as a new customer
- Process and deliver your orders seamlessly
- Manage our ongoing relationship with you
- Improve our website performance and marketing experiences
Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. All financial transactions are processed through encrypted gateways.
Your Legal Rights
Under certain circumstances, you have rights under data protection laws (POPIA) in relation to your personal data, including the right to request access, correction, or erasure of your data.
Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact our digital team at:
Email: khumo@darkis.co.za
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page.
Last Updated: April 2026